WEBSITE PRIVACY STATEMENT
Dillard Financial Solutions, Inc. is sensitive to your privacy concerns and are committed to letting you know what information is being collected on our site, how the information is being used and what choices you have regarding the collection and use of the information. Please take a moment to review this privacy notice and feel free to contact us with any questions at
DFS@dillardfinancial.com
The primary reason we collect personal information about you is to provide products and services that you have requested.
INFORMATION WE MAY COLLECT FROM WEBSITE VISITORS
When you visit our website, we may collect limited information about you. We may use “cookies” to collect information about website visitors, including a session ID and IP address. We may also utilize analytic services to assist us in aggregating and monitoring anonymized information about website visitors. This information allows us to track website trends and statistics and solve technical problems and provides increased insight to business decision making, which makes our public website more useful to you. This is referred to as behaviorally targeted, or interest-based, ads. These providers may collect non-personally identifiable information for these purposes.
Please note, our website does not respond to “do-no-track” requests.
The primary reason we collect personal information about you is to provide products and services that you have requested.
INFORMATION WE COLLECT DIRECTLY FROM 0UR WEBSITE
We collect your personal information on our website when you:
- -Ask a question
- -Use tools and calculators
- -Apply for services
- -Email us
- -Subscribe to receive email from us
- -Complete website surveys
Personal information is any information that identifies you and describes your relationship with us. Some examples of the personal information that Dillard Financial Solutions, Inc. include:
- -Name
- -Address
- -Birthdate
- -Information from applications and forms
- -Public information
- -Any information you provide us
HOW TO CONTROL COOKIES
All major internet browsers allow you to block or delete cookies through the privacy features in your browser. Please note that if you block cookies then you may not be able to use the full functionality of this website.
Do we share information with third parties?
Generally, we do not share your information with third parties solely because you visited our website. We may share website visitor information with third parties if we deem it reasonably necessary to: (1) adhere to any applicable law, regulation, legal process or enforceable government request; (2) enforce and investigate violations of our Terms of Use; (3) assist us in preventing and detecting fraud, security or technical issues; (4) resolve disputes; or (5) protect our legal rights. *
Dillard Financial Solutions, Inc. DOES NOT SELL your personal information.
Our sites may contain links for other services that we feel you may have an interest in. We believe these sites share a similar commitment to consumer privacy and urge you to review their privacy policy when visiting their sites. We cannot, however, be responsible for their privacy practices.
How do we protect your information?
We restrict access to nonpublic personal information about you to those of our employees who need to know that information in order to provide products or services to you. We maintain physical, electronic, and procedural safeguards designed to protect your nonpublic personal information.
INDEPENDENT INSURANCE AGENTS/REPRESENTATIVES
Your agent has a unique business rapport with you and may have other private information about you that we don’t have. This information doesn’t fall under our privacy policy and may be used differently than we would use it.
NON-DISCRIMINATION AND LIMITATION
However, Dillard Financial Solutions, Inc. is not required to provide information under a Request to Know more than twice in a twelve-month calendar period.
CHILDREN’S ONLINE PRIVACY PROTECTION
Our website is not directed toward children. We do not knowingly collect or post information from children under the age of 18. You can learn more about children’s privacy and the Children’s Online Privacy Protection Act (COPPA) at the Federal Trade Commission’s website.
Consumers under the age of 18 must not send any personal information to us – including but not limited to information such as name, address or e-mail address.
TRANSFERABILITY OF INFORMATION
In the event we go through a business transition, such as a merger, acquisition by another company, or sale of all or portion of our assets, your personally identifiable information will likely be among the assets transferred. You will be notified by means of notice on our site for thirty (30) days of any such change in ownership or control of your personal information. For more information, please refer to the section labeled “Privacy Notice Changes,” below.
RIGHTS
Effective January 1, 2020, the California Consumer Privacy Act grants to California residents 5 rights: 1) the right to know what personal information is being collected about you; 2) the right to know whether the personal information is sold or disclosed and to whom; 3) the right to say no to the sale of personal information; 4) the right to request deletion of your personal information; and 5) the right to equal service and price, even if you exercise your privacy rights.
At Dillard Financial Solutions, Inc., we know consumer privacy is important, that’s why we are extending these rights to all Dillard Financial Solutions, Inc. customers and visitors, existing and former, regardless of whether they are California residents or not.
What does this mean? It means you, as a Dillard Financial Solutions, Inc. visitor or client, has the following rights:
1) Request to Know, which includes:
Right to Know the specific pieces of information that Dillard Financial Solutions, Inc. has collected, used, and/or maintained;
Right to Know the categories of personal information Dillard Financial Solutions, Inc. has collected, used, and/or maintained;
Right to Know the categories of sources from which Dillard Financial Solutions, Inc. collected the personal information;
Right to Know the categories of personal information that Dillard Financial Solutions, Inc. disclosed for a business purpose;
Right to Know the categories of third parties to whom the personal information was disclosed for the business purpose mentioned in our policy regarding third party sharing above *
HOW TO MAKE A REQUEST TO KNOW OR REQUEST TO DELETE:
Send Request to: Dillard Financial Solutions, Inc.
Phone: 803-499-6623
Email:
dfs@dillardfinancial.com
Mail: P.O. Box 1894, Sumter, SC 29151
In-person at the corporate office located: 2381 Peach Orchard Rd, Sumter, SC 29154
Dillard Financial Solutions, Inc. will verify your request and confirm receipt of your request within 15 business days. To verify the request, Dillard Financial Solutions, Inc. will evaluate the information provided by the requesting party with the information we have on-file in order to verify and confirm the identity of the requesting party.
Dillard Financial Solutions, Inc. collects and maintains sensitive, private information. Therefore, Dillard Financial Solutions, Inc. will evaluate all requests to know against the risk of potential harm and/or potential fraud.
ALTERNATIVE FORMATS
Dillard Financial Solutions, Inc. can provide this Privacy Policy in a variety of formats. This Privacy Policy can be downloaded by clicking here or can be printed from this webpage.
For alternative formats, including larger font or an audio version, please contact:
dfs@dillardfinancial.com or call 803-499-6623.
PRIVACY NOTICE CHANGES
We may update this privacy policy to reflect changes in our information practices. If we make material changes to our privacy policy, we’ll post the changes right here and notify you by posting a notice on this site prior to the change becoming effective. We encourage you to review this page for the latest information on our privacy practices.
